FAQ
The good
questions.
The product
What exactly do I get for €29?+
A full risk report on one SaaS vendor: an overall 0–100 safety score, scores across seven pillars (Security, Compliance & legal, Privacy & data handling, Financial stability, Operational maturity, Reputation & track record, AI & data-training risk), a vendor profile, a sourced list of findings (red and green flags), and a tailored bank of at least ten sharp questions for your next sales call — grouped by pillar, with the answers that should reassure you and the answers that should make you walk. Delivered as a web report you can browse, share, and save as PDF from your browser.
Is this a guarantee that a vendor is safe?+
No. We're advisory. We give you signals, sources, and the right questions to ask — neutrally worded and attributed to public sources. The decision and accountability stay with you. Anyone who tells you a third-party tool gives them 100% safety on third-party software is lying.
Why not just ask ChatGPT?+
You can — for a 30-second gut-check. Our reports run a structured, multi-source pipeline (reading the actual vendor pages, cross-checking LinkedIn, Crunchbase, G2, Trustpilot, public breach and CVE databases, news coverage) and score them with a consistent seven-pillar rubric tuned over many iterations. You won't replicate that in one chat.
How long does a report take?+
Around three to five minutes. You'll see live progress as we scrape, search, and synthesise. Heavier vendor sites take slightly longer. The report opens automatically in your dashboard when it's ready.
What if I scan the same vendor twice?+
If you re-scan the same domain within seven days, we reuse the existing report — same score, same findings — so things stay consistent and you don't burn a credit. After seven days, a fresh scan runs and a new credit is consumed.
Billing
Is this a subscription?+
No. You buy reports or a 10-pack. One-time payments only. No auto-renewal.
Do unused credits expire?+
No. Buy a 10-pack today, use the last credit two years from now if you want.
Can I get a refund?+
If a report fails to generate, the credit is automatically refunded. Delivered reports are non-refundable — that's the deliverable. See the refund policy for the full version.
Do you issue invoices for accounting?+
Yes. Every purchase generates an EU-compliant invoice with VAT handled at checkout. You can download the PDF invoice anytime from the Billing page.
Data & privacy
Does the vendor know I scanned them?+
No. Scanning is one-sided. The vendor sees nothing.
Do you store my reports?+
Yes, in your account, so you can come back to them. We don't share them with anyone. Delete them anytime.
Are reports based on public information only?+
Yes. We only use publicly available data — the vendor's own site, public registries, public news, public profiles, public review platforms. We don't scrape behind logins.